Shipping Information
Discreet Packaging and Privacy
Kinkly Shop is a strong advocate for personal privacy, and we do whatever it takes to preserve yours. We pack your order in nondescript envelopes and boxes, just like your everyday mail or packages. The name "Kinkly Shop" does not appear anywhere on the outside of your package or on your credit card statement. "KS Trading" will be displayed on your billing statement. We happily ship to PO boxes as well.
We will do everything in our power to make it right, but ultimately, we are not responsible for lost, stolen, unclaimed, undeliverable, or undelivered packages due to address errors. If an item is marked as delivered to the correct address and you have not received it, then you, the customer is responsible. If you are concerned about package security, please be home during delivery, ship to your place of work, request your package be held at the shipment company for manual pick-up, or specify a safe location for delivery in your Address Line 2. If you realize you've made an address error on your order, please reach out to us ASAP. If you have any questions, please contact our support: shop@kinkly.com
Kinkly Shop/KS Trading charges in United States Dollars (USD). We have a Canadian business address.
United States Shipping Information
Free United States Shipping Over $69.00
Delivered in the United States in 5-12 business days. (Due to COVID-19, there may be delays in shipment times for all orders)
USA Shipping: ($0 - $68.99) - $10.00
Delivered in the United States in 5-12 business days. (Due to COVID-19, there may be delays in shipment times for all orders)
Expedited: $25.00
Delivered in the United States within 2-4 business days.
Place your order before 2:45pm (ET) Monday through Friday, and we will process your order that same day. These orders are usually delivered by the United States Postal Service.
We are not responsible for any duties, VAT, customs, customs fees, currency exchange fees, brokerage fees, any additional payment card issuer fees, or taxes for orders shipped inside or outside of the United States. Orders will not be shipped until payment is received.
International Shipping Information
International Shipping (All Order Amounts) - $25.00
Due to COVID-19, there may be delays for all international shipments outside the USA. Please allow 15-20 business days for your order to arrive.
We're happy to ship outside of the United States for a $25 shipping fee as well. We currently ship to Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Jamaica, Latvia, Lithuania, Luxembourg, Monaco, Montenegro, Netherlands, New Zealand, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, and United Kingdom with our International Shipping rates.
During checkout, you will see the specific shipping rates for your order before you place it ($25.00). We are not responsible for any duties, VAT, customs, customs fees, currency exchange fees, brokerage fees, any additional payment card issuer fees, or taxes for orders shipped inside or outside of the United States. Orders will not be shipped until payment is received.
Due to COVID-19, USPS mail services to Australia have currently been suspended in many forms. We are still able to ship to Australia in many cases, but it may incur an additional charge. Please contact us for a shipping estimate before placing your order.
(Due to manufacturer limitations, some products may not be available for international shipment. These products are clearly marked in the product description.)