RETURNS

Due to the intimate nature of the products, we are not able to accept returns or exchanges for ANY products, unless defective. This is for health and sanitary reasons.

If there is an issue and your product is defective and still under warranty (30 days from being received) we can help you out. Simply email support at shop@kinkly.com or do so by using our contact form

Cancellations

If you choose to cancel your order, please email shop@kinkly.com within 12-24 hours of your purchase to cancel your order. If the item has already shipped, you may choose to refuse delivery and return to sender. Once the package is received by our warehouse a refund will be processed.